What is the Best VoIP Phone Service for Business

VoIP (Voice Over Internet Protocol) service is becoming increasingly popular for businesses and If you own a business, you require the best VoIP phone service for business. Our team has studied and evaluated hundreds of VoIP systems and picked some great VoIP services with the greatest levels of reliability, exceptional customer support, and competitive pricing. We will tell you the best VoIP phone service for your business but first, let us tell you more about Business VoIP.

What is Business VoIP?

Business VoIP (Voice over Internet Protocol) is a new type of business phone service that uses an internet connection rather than a traditional PSTN landline connection. You can talk, video chat, instant message, and more with VoIP for small businesses. Traditional landlines don’t let you do these things!

Your organization may obtain a high-quality VoIP phone system for a fraction of the cost of traditional legacy installations by transmitting your voice, video, and data communications via your internet network.

The best business VoIP services we’ve highlighted below provide unique packages to fit any budget, specialized support representatives, affordable pricing, and a fully managed, hands-on approach to getting your new business VoIP system up and operating as soon as possible. Please note that the best VoIP service for business will be placed at 1.

Compare the following suppliers, some of which are from our partners, to find the best one for you.

How to Choose the Best VoIP Service for Business:

Depending on your requirements (number of lines/extensions), monthly business VoIP services can cost you as low as $20 per line. If you know what services you require for your business it will make the installation quick, simple, and cost-effective.

From small business to enterprise-level VoIP service offers a unique set of features and pricing. First, you must analyze what kind of features you need depending on the size of your business.

Follow these steps to analyze your requirements:

1 – Make sure you have enough internet speed to install VoIP service (your internet service provider can help you determine this).

2 – Always know what kind of feature you need, and also check your budget and calling demands.

3 – Always which phone is most suited for your business’s current and future needs. A phone with multiple ringing options can be purchased for $50 – $500. But you must choose phones from top manufacturers like Panasonic and Toshiba.

4 – Always check reviews of the user of the VoIP service you have finalized.

Here are some questions to ask a potential Business VoIP Provider:

  • What are the initial and ongoing costs?
  • Is there a written agreement? Are there any cancellation penalties? Understand the cancellation procedure.
  • Do you offer a money-back guarantee?
  • Is it possible to transfer phone numbers? What are the costs?
  • Are there any hidden charges?
  • Which calling features are included and which are not?
  • Is international calling included in the package?
  • Do you provide 24X7 support?
  • Do you provide E911 service? What are the costs?
  • Do you have a mobile application?

Key Benefits of Using the Best VoIP Phone Service for Business

Now we have told you about the potential question you should ask before selecting a VoIP phone service for your business. We would like to explain the key benefits of using the best VoIP Phone service for business.

Work Whenever and Wherever You Want

“Find me/follow me” is a popular and often used function of commercial VoIP systems. You have one “virtual extension” instead of different numbers for your office, cell phone, and home office. You can configure the virtual business phone service to ring all of your extensions simultaneously or sequentially, and you can choose how to handle a missed call. Also, you determine whether a call should go to voicemail or another extension. When you use your cloud phone system to make a call, the receiving caller ID will display your company phone number, regardless of the device you are calling from.

Customizable Messaging Solutions

A variety of business phone service options are available that make retrieving and maintaining your company messages a breeze. Instead of listening to the message, you can read it in your inbox or receive it as a text message via Voicemail Transcription. Assume a client phones you about a fax that he requires and leaves a fax number on the message. You can virtually transmit the fax as a PDF to that number with a few clicks.

Multiple Numbers on Demand

Create a versatile business phone service with any localized or vanity number. Whether it’s commercial VoIP solutions for small businesses, corporations, or contact centers, communications are only as robust as they are dynamic, with multiple numbers, each with distinct tasks to do. Some business Voice Over IP phone service providers will provide these additional numbers for free or for a nominal monthly cost. Investigate your alternatives to see if a provider offers crucial components other than a local number, such as toll-free numbers, virtual faxing, and virtual extensions.

Virtual Receptionist

This feature is really helpful for you callers. Your automated virtual receptionist will greet your callers and also direct them to departments, individuals, extensions, and so on via bespoke menus.

Automatic Call Distribution

This functionality is a more advanced form of call hunting tool but instead of routing to predetermined numbers of phones, this is an intelligent system to connect your caller to the correct person for each call.

Business Text

This feature helps you to separate your personal and business phone numbers. With this feature, you will be able to send business-related text messages to clients, colleagues, and departments from your smartphone, tablet, or computer using your business phone number.

The Best VoIP Phone Service for Business

Now that we’ve answered the question “What is Business VoIP?” and explained why your business needs one, let’s have a look at our list of the best VoIP phone service for business.

1. Vonage

Vonage takes first place on our list of best VoIP Phone service for business. It is a cloud-based VoIP service that offers phone, video, and message capabilities. It also provides an international calling feature. This is critical for businesses that make outbound calls to other nations.

Best VoIP Service for business
Vonage

All plans include unlimited calls, SMS messages, and group messaging. You may also get to the Vonage app center as well as the VoIP mobile and desktop apps. As you upgrade, you will be able to link CRMs, hold large-scale meetings, execute on-demand call recordings, and much more.

ProsConsPrices
20+ integrations at all levels, including Microsoft Office 365, Salesforce, and G SuiteCome challenges with customer service reportedMobile: $19.99 per line per month
99.999% uptimeDelayed notifications about software issuesPremium: $29.99 per line per month
Supported in over 40 countriesAdvanced: $39.99 per line per month
Voice API personalizes customer service on a pay-as-needed basis
Pros and Cons of Vonage

2. Nextiva

Nextiva takes second place on our list. Because Nextiva provides a robust unified communication system for both small enterprises and large corporations. Nextiva’s business communication solution includes services such as unlimited calling, texting, and online faxing. An auto-attendant, audio conferencing, and voicemail transcription are all options.

Nextiva

If you intend to manage a call center, you might request that the company set up a VoIP service for you.

ProsConsPrices
Sells and leases phonesNo free trialEssential: $17.95 – $23.95 per user per month
99.999% uptimeSome consider integrations basicProfessional: $21.95 – $27.95 per user per month
24/7 live supportCan have a learning curveEnterprise: $31.95 – $37.95 per user per month
Prices go down as the number of users increases
Pros and Cons of Nextiva

3. Ooma

Ooma provides services for small businesses, but they are scalable and can expand with you. Because of Ooma’s unique features, small businesses might appear to be large. These include a virtual receptionist, a toll-free number, and hold music. Ooma is not user-friendly as it should be, but if you can learn how to use it this can be your best VoIP phone service for business.

Ooma

To reduce spam, the package includes call forwarding, a smartphone app, and call blocking. At the higher level, Ooma provides video conferencing, call recording, voicemail transcription, and other features.

ProsConsPrices
Can set up business hours to route calls as neededNot as user-friendly as it could beOoma Office: $19.95 per user per month
Simple faxingOoma Office Pro: $24.95 per user per month
Calls can transfer to cells easilyOoma Enterprise: $27.99 per user per month (requires contract)
Ooma Enterprise Call Center: $49.99 per user per month (requires contract)
Pros and Cons of Ooma

4. RingCentral

RingCentral provides feature-rich business VoIP phone services for both small and large enterprises. They integrate phone, messaging, and video into a single program. With internal messaging and file-sharing, RingCentral can increase on-premise collaboration and improve workflow. The application is compatible with desktops, tablets, smartphones, and softphones.

RingCentral

RingCentral’s plans include everything. They provide the necessary functionality for connecting with clients and growing your business. Unlimited calling, instant messaging, call logs, video meetings, and call forwarding are all included. Ringcentral also offers a toll-free number or a local number and voice-to-text functionality.

ProsConsPrices
It is available in over 110 countriesSeveral worries about call dropsEssentials: $19.99 per user per month
Over 250 app integrations, including Salesforce and G SuiteThe basic plan is pretty limitedStandard: $27.99 per user per month
Real-time analyticsPremium: $34.99 per user per month
Provides a toll-free numberUltimate: $49.99 per user per month
Pros and Cons of RingCentral

5. Dialpad

Dialpad is a cutting-edge VoIP service. Their major customers are small businesses but they also provide VoIP services to large-scale businesses. Dialpad is mostly used for video meetings, instant messaging, SMS, and MMS messages. They provide their services through a single user-friendly PC and mobile app.

DialPad

Dialpad’s artificial intelligence has one of the most intriguing characteristics. You don’t need a notetaker to transcribe meeting notes and phone calls, Dialpad’s AI provides you with this service.

ProsConsPrices
2-week free trialLimited integrations at the standard levelStandard: $15 per user per month
100% uptime SLANo 24/7 support at the standard levelPro: $25 per user per month
AI assistant takes notes and transcribes callsEnterprise: Contact Dialpad
Unlimited outbound calling in the US and Canada
Pros and Cons of DialPad

Conclusion

All of the above-discussed VoIP phone services are good enough for your business but still, you have to choose the one according to your business needs. In our opinion, Vonage is the best VoIP phone service for business because of its reliability and amazing services.

I hope you have enjoyed reading our detailed article and we hope that it will help you while choosing the best VoIP phone service for business. If you want to read more interesting articles, please check the rest of our blog.

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